At Tres Agaves we have been very pleased with EyeSpy. The reports are very detailed, informative, and also have the information that you need to improve overall service and food & beverage quality. The reviewers are professional and objective, and definitely come across as industry professionals. We have been able to identify staff that just needed some additional training vs. staff that we needed to let go. Service from their staff was also exemplary. The overall performance from EyeSpy has certainly more than justified the cost. Eric Rubin, Managing Partner Tres Agaves